Dean Law Firm, LLC GHL · GWvNJA5L9VpGCtGpYmbH
LIVE DATA Synced just now
Intake operations · last 5 months

Your firm has handled 1,357 tracked calls
across 1,361 new leads. Here's what we see.

This is a live view of every call, voicemail and lead routed through Dean Law Firm's GoHighLevel location and BOSSEO transcription pipeline since Dec 12, 2025. Every metric below updates automatically. Anything not on a tracked number (office landline, personal cells) doesn't appear here yet.

Source: GHL contacts + BOSSEO call transcripts (live webhook)
See recommended actions Open voicemail queue
1,361
New leads · last 5mo
272/mo avg
1,357
Calls tracked · since Dec 12
~270/mo
589
Voicemails · 44% of calls
No auto-text
43%
Calls AI-rated 1-star
Only 2.7% are 5-star
$1.31M
Pipeline AI-identified
414 calls flagged
505
Real Estate calls (top area)
$917K pipeline

Lead & call volume — monthly

Real GHL contact creation dates vs. tracked phone calls. Tracking went live Dec 12, 2025.

LIVE

Practice area split

Identified case types · AI-classified from call transcripts

LIVE
Practice areaCallsPipeline
Real Estate505$917K
Probate & Estate134$251K
Personal Injury14$40K
Other / unidentified704$114K

Intake quality

AI-graded across 1,357 transcripts

Action needed

Team performance — who's answering the phones

Tracked call distribution across the Dean Law Firm intake team

LIVE
??
Unknown / IVR 53% of all calls
Calls that never reached a named human — the biggest leak.
725 calls
AP
Amy Phillips
Real Estate Paralegal
246 calls
DI
Dino AI assistant
First-line auto-attendant
244 calls
MD
Mike Dean
Managing Partner · Attorney
64 calls
TJ
Terry Judy
Probate Paralegal
31 calls
ED
Eric Dean
Intake Specialist
7 calls

Eric — only 7 of 725 unknown-routed calls reached you on a tracked line. Most calls hit the IVR or a paralegal voicemail before they ever get to intake. A tracked number routed to you specifically would change this immediately.

Voicemail recovery queue — high-value calls awaiting follow-up

Real recent calls with AI-identified retainer opportunities. None received an automated text-back.

$22,500 pending
Caller Phone Practice / case type Date Suggested retainer Status
James Milligan +1 973 580 5695 Real Estate · post-purchase defects Mar 9 $5,000 Voicemail · no follow-up tracked
John Martinez +1 813 512 0894 Probate · will contest Mar 5 $5,000 Voicemail · no follow-up tracked
Jennifer Brown +1 928 276 9647 Probate consultation Mar 9 $3,500 Voicemail · routed to Terry
Joe Campbell +1 304 481 1661 Probate · out-of-state property Mar 11 $3,500 IVR-only · no live intake
Philip Hyer +1 954 801 6694 Real Estate · pre-closing Mar 6 $2,500 Voicemail · paralegal box
Kyle Sturgill +1 843 870 0382 Real Estate · property transfer Mar 18 $2,500 Voicemail · paralegal box
George Webster +1 ··· (masked) Medical Malpractice Earlier $10,000 Voicemail · still unknown if signed
John Mello +1 ··· (masked) Quiet Title / Title Fraud Earlier $7,500 Voicemail · still unknown if signed
Showing 8 of 589 voicemails across the period. $1,315,915 in total identified pipeline awaiting confirmation.
Auto-text these callers now

Recommended actions — what would close this gap

Auto-generated from intake quality patterns. Each action ties to a specific data point above.

LIVE
Auto-text every voicemail within 30 seconds
Industry-standard text-back recovers ~15% of voicemail callers. Applied to your 589 voicemails: ~88 callbacks at $3K avg = ~$265K recovered pipeline.
+$265K / 5mo
Tracked direct number for Eric Dean (intake)
Of 725 unknown-routed calls, only 7 reached Eric. A direct tracked number routed to Eric would convert IVR drop-offs into named-person intakes.
+~210 intakes/yr
Per-call coaching for the 43% of 1-star intakes
Intake Coach AI flags the missing fields (no contact info, no fee quoted, no callback scheduled) after each call. +10% quote-to-signed conversion = ~$132K on existing pipeline.
+$132K / 5mo
Replace static contact form with CLIONT video intake
A short Mike Dean video intro + AI qualification on deanfirm.com. Industry conversion lift on legal sites: ~3.4×.
3.4× conversion
Practice-area routing tree (RE → Amy / Probate → Terry / PI → Mike)
Cuts voicemail-to-wrong-paralegal dead-ends. RE accounts for 73% of identified pipeline ($917K) — should never hit a Probate voicemail.
Faster handoff
Two-way Clio / MyCase / Lawmatics sync
Surface signed-vs-unsigned status back into this dashboard so the $1.31M pipeline shows actual conversion — not just "identified."
Close the loop
Make this dashboard yours

Right now this view only exists for us.
Wire it into your operations.

Everything you've seen above is real data we're already collecting from your GHL location. We can put this dashboard in front of you and Eric every morning, hook the recommendations into automated actions (auto-text, routing, follow-up sequences), and connect the case management bridge so signed-vs-unsigned closes the loop. 30-day implementation, no disruption to existing intake.

Schedule the 30-min walkthrough Call BOSSEO · 888-365-8998
5-month conservative recovery model
Voicemail auto-text recovery+ $265,050
Intake quality lift (+10% conv)+ $131,591
Form lead nurture (1% capture)+ $34,025
Total · 5 months $430,666
Conservative model. Real numbers depend on close rate, retainer-vs-quoted variance, and actual deduplication. Live tracking would replace this estimate with real conversion data within 60 days.
BOSSEO · Live intake operations view for Dean Law Firm, LLC · Data through
premierlawyer.com/for-lawyers